1.- This reference is not proof of payment, therefore in no case can it be valid for traveling.
2.- For the references generated by the system for operations of Anticipated Traveler, the client will have 24 hours to
make the corresponding payment.
Payment of full fare operations travel reservations may be made 24 hours. before the departure of the bus.
In reservations that involve Advance Traveler operations and Full
Rates, the client will have 24 hours to make the corresponding payment.
After the mentioned times, without exception, the reservation will be automatically canceled by the system and the seat will be released for sale.
3.- The "Anticipated Traveler" Program Rates are personal and non-transferable, to make it effective the client must present an official identification before boarding the bus, if he does not meet the requirement he
must pay the Full Rate.
4.- The client can make changes to the route, classes of service, date and time. For Rates of the "Early Traveler" program, no change of passenger name applies, the customer having to pay the
difference with the current fare at the box office at the time of travel.
5.- The payment of the reservation can be made in any of the establishments affiliated to Paynet (Farmacias del Ahorro, 7 Eleven, Farmacia Guadalajara,
Waldo's, Extra, Circle K, El Asturiano, K, Al Super, Te Creemos Financiera Popular, Maxiliana Casa de Empeño, Kiosko, Prendamex) go to the cash register area and present the printed receipt with the reference number to confirm
your ticket. Payments will only be received during the establishment's service hours.
6.- Only cash payments are received and in a single exhibition.
7.- Once the corresponding payment has been made, the system
will automatically send the confirmation of the trip with the boarding pass to the email captured in the previous registration.
8.- In case of any doubt or clarification with the service or with the reference number
of your reservation, call 800 8000 386 where an executive advises you in a personalized way.
9.- In referenced payments THERE ARE NO CANCELLATIONS OR PAYMENT RETURNS.
