Ticket types
Learn the differences between ETN Turistar ticket options and where each one can be issued.
Available ticket types
Confirmed Ticket
It is the physical ticket that has a travel date, departure time and seat number.
This type of ticket is issued in:
Box office
Direct Points of Sale and Affiliates
WEB page (Internet and Cellular)
ETN Turistar APP
Home delivery service
Travel agency
OXXO
Price Travel
BestDay
Ticket with Link
You can request your reservation by phone in our Contact Center.
This type of ticket is issued in:
Contact Center
Web page
ETN Turistar APP
Box office
Direct Points of Sale and Affiliates
Open Ticket
This physical ticket indicates only origin and destination; the date and time is confirmed at least one hour before the chosen departure and is subject to seat availability and bus discounts. It is valid for six months from the date of purchase.
This type of ticket is issued in:
Box office
Direct Points of Sale and Affiliates
Home delivery service
Travel agency
Electronic Confirmed Ticket
It is the non-printed ticket that has a travel date, departure time and seat number. The printing of this ticket must be requested at the box office one hour before departure, presenting official identification, Operation number and NIT.
This type of ticket is issued in:
Contact Center
WEB page (Internet and Cellular)
Box office
Direct Points of Sale and Affiliates
Electronic Open Ticket
It is the unprinted ticket that indicates only origin and destination; At the time of purchase you are provided with the Operation number and NIT, it is subject to seat availability and bus discounts. The printing of this ticket must be requested at the box office one hour before departure, presenting official identification, Operation number and NIT.
You can request your reservation by phone in our Contact Center.
This type of ticket is issued in:
Contact Center
Web page
Box office
Direct Points of Sale and Affiliates