At ETN Turistar, we offer different options for purchasing bus tickets, as well as various payment methods. You can buy them online or at our physical points of sale.
You can buy your ticket at:
Ticket counter
ETN website
ETN app
Agencies
Contact Center
OXXO stores
It may be that the internet network you are using has restrictions that prevent access to certain websites. We suggest trying another network or using mobile data.
Yes, some office or school networks restrict access to certain websites. If this happens, try another network or purchase your ticket at a ticket counter or through the app.
If the site doesn’t load or only happens when using a specific network (for example, at work), it’s likely being blocked. Try another connection to confirm.
You can switch networks, use mobile data, or buy your tickets at ticket counters, through the app, points of sale, or by phone.
Yes, on some restricted networks the app may not work properly. It’s best to use another connection or mobile data.
We travel to more than 70 destinations in major cities across the Central, Western, Northeastern, Pacific regions, and Michoacán.
We offer light parcel service under the "Ocurre Service" modality.
The package is delivered at our origin office and picked up by the recipient at the destination office by presenting an official ID.
Shipments are considered extra urgent and travel on the next available departure.
You can invoice your tickets purchased at ticket counters or points of sale through the ETN Turistar online billing portal.
Checked: dogs and cats can travel in the luggage compartment in rigid carriers.
On board: only service animals, guide dogs, or certified small pets.
The allowed weight is up to 25 kg including the carrier.
You can pay using:
Credit and Debit Cards (Visa, Mastercard, American Express)
PayPal
OXXO Pay and Paynet
Cash (at ticket counters and points of sale)
We offer permanent and seasonal discounts:
INAPAM (subject to availability)
Students and Teachers (during official vacation periods)
Children (ages 3 to 11)
People with Disabilities (PWD)
Each passenger is allowed to check up to 25 kg of luggage at no additional cost. Carry-on luggage is allowed inside the bus as long as it does not block aisles or inconvenience other passengers.
You can call 800 8000 386, where one of our representatives will assist you.
It is a promotion that allows you to purchase tickets at a special price from two months up to 48 hours before departure.
Currently, ETN Turistar only operates routes within Mexico.
Yes. You can rent ETN buses for business, school, family, or tourist trips to any destination in the country.
You must go to the ticket counter with your ticket and official ID at least 90 minutes before departure.
You can also make changes online if the ticket was purchased online.
